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Publikováno v:
BMJ Quality & Safety. 23:989-993
Background Safe and effective healthcare is frustrated by failures in communication. Repeating back important information (read-back) is thought to enhance the effectiveness of communication across many industries. However, formal communication proto
Publikováno v:
BMJ qualitysafety. 23(12)
Safe and effective healthcare is frustrated by failures in communication. Repeating back important information (read-back) is thought to enhance the effectiveness of communication across many industries. However, formal communication protocols are un