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The Community Satisfaction Index for Local Government Services uses the EVLN Model in the City of Bandung

Autor: Mas Halimah, Ramadhan Pancasilawan, Bonti Bonti

Publikováno v: Jurnal Manajemen Pelayanan Publik. 6:176

The purpose of this research is to the satisfaction of public service of the local government of Bandung City. This study is also a recent study conducted in Indonesia in a public paradigm. Several public services focus on this research, such as Heal

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::8811390d5980a0c3141b7021a71d96b1
https://doi.org/10.24198/jmpp.v6i2.45043

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KETERBUKAAN INFORMASI PUBLIK DI DINAS KOMUNIKASI INFORMATIKA DAN STATISTIK KABUPATEN BANDUNG BARAT

Autor: Alya Tiara Alvioni, Darto Miradhia, Bonti Bonti

Publikováno v: JANE - Jurnal Administrasi Negara. 14:152

Openness of public information has an important role in realizing good governance, giving people rights to know the activities carried out by the government, providing a supervisory function, and a form of democracy. However, in its implementation th

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::e6c675a3b7e31a12dbdc8900e299a865
https://doi.org/10.24198/jane.v14i1.41278

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PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN BUS TRANSJAKARTA PADA KORIDOR 7 (KP. RAMBUTAN – KP. MELAYU)

Autor: Mulia Indah Cahyani, Mas Halimah, Bonti Bonti

Publikováno v: JANE - Jurnal Administrasi Negara. 14:71

This research illustrate the effect of Service Quality on Customer Satisfaction on Transjakarta Buses in Corridor 7 (KP.Rambutan – Kp.Melayu). The background in this thesis is based on interviews and observations made by the author who found some i

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::870f2654e43e4631349e96d0901b2c7d
https://doi.org/10.24198/jane.v14i1.41267

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DIFUSI PROGRAM BANDUNG PANIC BUTTON

Autor: Mitrawani Naveria Sipayung, Sinta Ningrum, Bonti Bonti

Publikováno v: JANE - Jurnal Administrasi Negara. 13:347

The rapid development of information and communication technology encourages the government to provide fast and precise public services. The government is developing an innovative city management concept that is integrated through information and com

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::9db846d51110878fba198de96db0819e
https://doi.org/10.24198/jane.v13i2.38131

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