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pro vyhledávání: '"Bolinder, Marcus"'
Autor:
Bolinder, Marcus, Philip, Boström
The customer journey is a re-submerged subject which has become increasingly relevant. The focus derives from the increased focus on customer experience as touch points are increasing as well as becoming more accessible. This is creating problems for
Externí odkaz:
http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-19610
