Zobrazeno 1 - 10
of 83
pro vyhledávání: '"Boletsis, Costas"'
Publikováno v:
ITM Web of Conferences, Vol 62, p 05002 (2024)
Recently, there has been increased awareness about the importance of data derived from actual customer journeys, including the subjective customer experience, in the analysis and evaluation of service quality. In this paper, we explore how customer j
Externí odkaz:
https://doaj.org/article/5011eddda3da4df493b72c1c01407a65
