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pro vyhledávání: '"Blaurock, Marah"'
Publikováno v:
In Industrial Marketing Management May 2024 119:75-89
Publikováno v:
Journal of Service Management, 2022, Vol. 33, Issue 6, pp. 27-49.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/JOSM-09-2021-0345
Akademický článek
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Autor:
Garbas, Janina1,2 (AUTHOR) garbas@time.rwth-aachen.de, Blaurock, Marah3 (AUTHOR), Büttgen, Marion3 (AUTHOR), Ates, Zelal4 (AUTHOR)
Publikováno v:
Psychology & Marketing. May2023, Vol. 40 Issue 5, p867-887. 21p. 1 Diagram, 5 Charts, 2 Graphs.
Publikováno v:
Journal of Service Management, 2020, Vol. 31, Issue 6, pp. 1131-1148.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/JOSM-05-2020-0145
Autor:
Blaurock, Marah1 (AUTHOR) m.blaurock@uni-hohenheim.de, Čaić, Martina2 (AUTHOR), Okan, Mehmet3 (AUTHOR), Henkel, Alexander P.4 (AUTHOR)
Publikováno v:
International Journal of Consumer Studies. Sep2022, Vol. 46 Issue 5, p1877-1899. 23p. 2 Black and White Photographs, 1 Diagram, 3 Charts, 1 Map.
Purpose: Besides the direct physical health consequences, through social isolation COVID-19 affects a considerably larger share of consumers with deleterious effects for their psychological well-being. Two vulnerable consumer groups are particularly
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=od_______661::9ab1ce54d7f65da3dd1956911db28598
https://aaltodoc.aalto.fi/handle/123456789/102917
https://aaltodoc.aalto.fi/handle/123456789/102917
Publikováno v:
Blaurock, M, Čaic, M, Okan, M & Henkel, A P 2020, Synthesizing the state-of-the-art of human-robot interaction for designing the organizational frontline OF the future . in 16th International Research Conference in Service Management : La Londe Conference 2020, June 2nd-5th, 2020, Proceedings . Aix-Marseille Université, Marseille, pp. 17-17, 16th International Research Conference in Service Management, La Londe les Maures, France, 2/06/20 . < https://iae-aix.univ-amu.fr/sites/iae-aix.univ-amu.fr/files/la_londe_proceedings_2020_2.pdf >
Service robots are increasingly deployed in the organizational frontline and serviceresearch is beginning to unravel the implications for customer-firm interactions. However, human-robot interaction is not a ground zero. Other fields, such as human-c
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::d16826dd2b96ffe6dc2bb86010b36e96
https://hdl.handle.net/1820/75784a60-2a49-4bb7-abb7-a73a90882ee6
https://hdl.handle.net/1820/75784a60-2a49-4bb7-abb7-a73a90882ee6