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pro vyhledávání: '"Bidari Andria Devi"'
Autor:
Bidari Andria Devi, Wisnu Untoro
Publikováno v:
MIX: Jurnal Ilmiah Manajemen, Vol 9, Iss 1, Pp 36-52 (2019)
This research was conducted for analyze the influence of process quality , infrastructure quality and interaction quality on customer loyalty with customer satisfaction as mediating variable. This study employed quantitative method, and questionnaire
Externí odkaz:
https://doaj.org/article/7622bcf42149472ab7507628b7b08f45