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pro vyhledávání: '"Beth A. McCawley"'
Publikováno v:
The Joint Commission Journal on Quality and Safety. 29:103-112
Background A study was conducted in 2000 to describe service quality problems in a large tertiary care teaching hospital and evaluate the effect of a pre-discharge program for active complaint surveillance and resolution on patient satisfaction. Meth
Publikováno v:
Nursing management. 44(12)
Autor:
McCawley BA; Beth A. McCawley is a market vice president of Cardiovascular Services at LewisGale Health System in Salem, Va. Richard J. Gannotta is the president of Duke Raleigh Hospital in Raleigh N.C. At Duke University's School of Nursing and Medicine in Durham, N.C., Mary T. Champagne is a professor and Kathryn A. Wood is an assistant professor., Gannotta RJ, Champagne MT, Wood KA
Publikováno v:
Nursing management [Nurs Manage] 2013 Dec; Vol. 44 (12), pp. 30-5.