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Autor:
Gilsing, Rick A.M., Türetken, Oktay, Ozkan, Baris, Grefen, Paul W.P.J., Adali, Onat Ege, Wilbik, Anna M., Berkers, Frank T.H.M.
Publikováno v:
Pacific Asia Journal of the Association of Information Systems, 13(1):2, 36-70. Association for Information Systems
Background: Driven by factors such as digitization and rapid technological change, many contemporary organizations adopt a service orientation to sustain competitiveness and to improve their value propositions to customers. In doing so, organizations
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=narcis______::f120893eab45e28cce66bfc4220fa25c
https://research.tue.nl/nl/publications/b9c01efa-dda9-4bfb-9931-9e873ce9a803
https://research.tue.nl/nl/publications/b9c01efa-dda9-4bfb-9931-9e873ce9a803
