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Autor:
Barbara Jean Kelley
The purpose of this research project is to identify the key drivers in patients’ satisfaction. Specifically, the factors that patients consider when assigning a numeric rating (0-10) to their overall hospital stay. The overall satisfaction question
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::b55a1baa9821b96e017838015adbc7a9
https://doi.org/10.22371/07.2015.013
https://doi.org/10.22371/07.2015.013
