Zobrazeno 1 - 2
of 2
pro vyhledávání: '"Banphot Vatanasombut"'
Publikováno v:
Information & Management. 45:419-428
The proliferation of the Internet has not only allowed businesses to offer their products and services through web-based applications, but it has also undermined their ability to retain their customers. It has reduced search costs, opened up barriers
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::61aba86a88e4910c896cd05c115ec466
https://doi.org/10.1016/j.im.2008.03.005
https://doi.org/10.1016/j.im.2008.03.005
Publikováno v:
Communications of the ACM. 47:64-70
When there's a worldwide marketplace available at your customers' fingertips, maintaining a dedicated following is a tremendous challenge. A recent study of a leading bank's online services illustrates what it takes to keep novice and sophisticated u
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::ce5e3c717365e3516ebba9e4734030b5
https://doi.org/10.1145/990680.990682
https://doi.org/10.1145/990680.990682