Zobrazeno 1 - 10
of 329
pro vyhledávání: '"B.G. Dale"'
Publikováno v:
Quality Management Journal. 10:43-57
The European Foundation for Quality Management (EFQM) business excellence model is a popular tool for use in organizational self-assessment. There is little evidence, however, that this or any other assessment methodology helps organizations link are
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::fd719e9dc1abdf658ee5a794289fe470
https://doi.org/10.1080/10686967.2003.11919052
https://doi.org/10.1080/10686967.2003.11919052
Publikováno v:
The International Journal of Quality and Reliability Management, 19(7), 862-888. Emerald Group Publishing
The focus of the research described in this paper was to identify the key quality factors in Web site design and use. From the factors identified, a conceptual model has been developed to assess how a Web site can deliver what its users expect. The m
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::b6c7cf1aa0327356829f80e261989ca4
https://doi.org/10.1108/02656710210434784
https://doi.org/10.1108/02656710210434784
Publikováno v:
The TQM Magazine. 11:172-179
This paper describes a generic model of the new product design and development (NPDD) process. The model has been derived from best practice observed in fieldwork carried out in a range of situations. The model helps to identify and put the company
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::90f7a040c38eeafb63748859ed24d7e5
https://doi.org/10.1108/09544789910262743
https://doi.org/10.1108/09544789910262743
Autor:
B.G. Dale, G. Wilkinson
Publikováno v:
The TQM Magazine. 11:95-104
This paper relates the main findings of a literature review of integrated management systems (IMS). In general, integration has been discussed in the literature dealing with quality, environmental, and health and safety management. The need for an IM
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::d473d9114ab4d1aca25f6aecc5fd7d0e
https://doi.org/10.1108/09544789910257280
https://doi.org/10.1108/09544789910257280
Autor:
B.G. Dale, M.L. Beardsell
Publikováno v:
British Food Journal. 101:190-201
The paper reports the findings of a study of two major companies in the UK food supply and distribution industry to assess the relevance of total quality management (TQM). The focus of the research was two case studies of major organisations which ar
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::9ad2b5927a72d4da3447d0992a01b3ca
https://doi.org/10.1108/00070709910269802
https://doi.org/10.1108/00070709910269802
Publikováno v:
The TQM Magazine. 11:22-28
This paper outlines the key events and changes which have resulted in the transformation of the RHP Bearings Blackburn foundry from potential closure to a successful business unit within the NSK‐RHP European operation. It deals with aspects such as
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::a0c44681175c7be71d589c16fa8f777d
https://doi.org/10.1108/09544789910246598
https://doi.org/10.1108/09544789910246598
Autor:
Mick Marchington, Martin Spring, Adrian John Wilkinson, Ruth Boaden, R.E. McQuater, B.G. Dale, M. Wilcox
Publikováno v:
Measuring Business Excellence. 3:8-15
Over the past decade, the establishment and growth of quality awards has stimulated organizational self‐assessment using the award models. Four new methods developed from fieldwork in the UK can be used not only to support the gathering of data req
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::64b150b39fe179ca3742d5fa6395a261
https://doi.org/10.1108/eb025559
https://doi.org/10.1108/eb025559
Autor:
B.G. Dale, G. Wilkinson
Publikováno v:
The TQM Magazine. 10:288-292
The paper reports the views and activities of a sample of system certification bodies with respect to the integration of quality management, environmental management, and occupational health and safety management systems. It is pointed out that such
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::657a79d97dffb0eb7f85693a332b9a7a
https://doi.org/10.1108/09544789810222658
https://doi.org/10.1108/09544789810222658
Publikováno v:
Benchmarking for Quality Management & Technology. 5:59-70
This paper reports the main findings arising from carrying out three benchmarking projects in the areas of customer services, operations and laboratory services in the North West Water part of the Regulated Utility Division of United Utilities PLC. T
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::d8f860ceb4754cbd353ef18a1c7d790e
https://doi.org/10.1108/14635779810206812
https://doi.org/10.1108/14635779810206812
Publikováno v:
The TQM Magazine. 10:45-50
Based on fieldwork carried out on two Engineering and Physical Sciences Research Council‐funded projects in the area of design, the paper presents the details of an assessment approach which has been developed to assess the use and application of q
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::4573894dbebc94920093d1dca6f7d41a
https://doi.org/10.1108/09544789810197855
https://doi.org/10.1108/09544789810197855