Zobrazeno 1 - 10
of 94
pro vyhledávání: '"B. Azvine"'
Publikováno v:
BT Technology Journal. 24:60-69
Many organisations use decision models in their processes such as tables or trees to provide decision support to their operational divisions. For example, in fault management, customer contact centre operators usually use a decision model in the form
Publikováno v:
BT Technology Journal. 24:96-106
Customer self-help is a major driver for business today because it provides 24/7 services at a fraction of the cost of call centre agents. However, despite the proliferation of self-help sites, most customer self-help sites have attracted few custome
Publikováno v:
BT Technology Journal. 23:214-225
Analysing data to predict market trends of products and services and to improve performances of enterprise business systems has always been part of running a competitive business. But it is becoming essential nowadays that not only is the analysis do
Autor:
B. Azvine, Simon Thompson
Publikováno v:
BT Technology Journal. 22:39-49
For pervasive computing ideas to reach, and be used, by the general public, they should fulfil an unmet need. Automation of manual tasks in the home, car or at work provides a rich environment for new services and applications. Pervasive computing ca
Autor:
Trevor P Martin, B. Azvine
Publikováno v:
Soft Computing - A Fusion of Foundations, Methodologies and Applications. 8:93-101
With the burgeoning complexity and capabilities of modern information appliances and services, user modelling is becoming an increasingly important research area. Simple user profiles already personalise many software products and consumer goods such
Publikováno v:
BT Technology Journal. 21:65-71
An important principle in managing any business is ‘What can't be measured, can't be managed’. The complexity of businesses today means that in order to measure business performance one needs to perform considerable analysis of data gathered in v
Publikováno v:
BT Technology Journal. 16:11-15
This paper sets the rational and historical background for this issue of the Journal. It also provides editorial overviews of the three artificial intelligence (AI) technology themes of 'constraint optimisation and scheduling', 'software agents' and
Publikováno v:
BT Technology Journal. 16:134-144
Research in human/computer interaction has mainly focused on natural language, text, speech and vision primarily in isolation. Recently there have been a number of research projects that have concentrated on the integration of such modalities using i
Autor:
R.J. Wynne, B. Azvine
Publikováno v:
IFAC Proceedings Volumes. 29:3720-3724
A QFT-based design is obtained for the IFAC93 benchmark problem, This design is canpared with a H ∞ design. It is shown that QFT can lead to lower ader crotrollers with canparable results. Given that both techniques require the use of specialised s
Autor:
R.J. Wynne, B. Azvine
Publikováno v:
IFAC Proceedings Volumes. 29:3714-3719
An improved method is developed for systems with dominant disturbance rejection boundaries which eliminates the need to redefine the plant throughout the design. This has been possible as a result of the development of a MIMO QFt toolbox in Matlab. T