Zobrazeno 1 - 2
of 2
pro vyhledávání: '"Bèze, Marc El"'
Publikováno v:
Interspeech, Aug 2013, Lyon, France
This paper deals with the automatic analysis of conversations between a customer and an agent in a call centre of a customer care service. The purpose of the analysis is to hypothesize themes about problems and complaints discussed in the conversatio
Externí odkaz:
http://arxiv.org/abs/1812.09321
Twitter is now a gold marketing tool for entities concerned with online reputation. To automatically monitor online reputation of entities , systems have to deal with ambiguous entity names, polarity detection and topic detection. We propose three ap
Externí odkaz:
http://arxiv.org/abs/1510.07385