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Publikováno v:
Revista de Saúde Pública, Vol 34, Iss 6, Pp 623-630 (2000)
OBJECTIVE: To test discriminant analysis as a method of turning the information of a routine customer satisfaction survey (CSS) into a more accurate decision-making tool. METHODS: A 7-question, 10-multiple choice, self-applied questionnaire was used
Externí odkaz:
https://doaj.org/article/901e93bbf46b4ef288c93244fc2e3ac8
Publikováno v:
Revista de Saúde Pública, Volume: 34, Issue: 6, Pages: 623-630, Published: DEC 2000
Revista de Saúde Pública v.34 n.6 2000
Revista de Saúde Pública
Universidade de São Paulo (USP)
instacron:USP
Revista de Saúde Pública v.34 n.6 2000
Revista de Saúde Pública
Universidade de São Paulo (USP)
instacron:USP
OBJECTIVE: To test discriminant analysis as a method of turning the information of a routine customer satisfaction survey (CSS) into a more accurate decision-making tool. METHODS: A 7-question, 10-multiple choice, self-applied questionnaire was used
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::9d8166e15d65bf22f02178ee877d3227
http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-89102000000600010&lng=en&tlng=en
http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-89102000000600010&lng=en&tlng=en
Autor:
de Moraes M; Post-Graduate Program, Oral Pathology, Federal University of Rio Grande do Norte, Natal, RN, Brazil. maiaramoraes@gmail.com, do Amaral Bezerra BA, da Rocha Neto PC, de Oliveira Soares AC, Pinto LP, de Lisboa Lopes Costa A
Publikováno v:
Journal of oral pathology & medicine : official publication of the International Association of Oral Pathologists and the American Academy of Oral Pathology [J Oral Pathol Med] 2012 Apr; Vol. 41 (4), pp. 281-7. Date of Electronic Publication: 2011 Nov 18.