Výsledky vyhledávání - "Aurela Ramaj"

Customer Relationship Management, Customer Satisfaction and Loyalty

Autor: Aurela Ramaj, Raman Ismaili

Publikováno v: Academic Journal of Interdisciplinary Studies.

Customer relationship management CRM is essential for the future of the company. The CRM technologies enable the company to realize the best consumer behavior, predict their behavior in the future, thereby offering products to suit their preferences

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::92b8a9df7f1e9b5d570f9e2f04d78e67
https://doi.org/10.5901/ajis.2015.v4n3s1p594

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E- Banking In Financial Service in Albania

Autor: Aurela Ramaj, Vjollca Hysi

Publikováno v: 2013 UBT International Conference.

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::9b8b513820ad264a948eb9c11985c737
https://doi.org/10.33107/ubt-ic.2013.43

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Database Marketing Use as a Tool of Knowledge Management within Firms in Albania

Autor: Evelina Bazini, Aurela Ramaj

Publikováno v: Mediterranean Journal of Social Sciences, Vol 4, Iss 11 (2013)

Today knowledge is considered as the heart of business. The first step of gaining knowledge is gathering data from internal and external sources. Then these data are classified and processed to turn into information. And information is then transform

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::bd48a9edfd4a5a78d858bd3841f695d7
https://doi.org/10.5901/mjss.2013.v4n11p584

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Database Marketing Application and Barriers Faced by Firms in Service Sector in Albania A Framework For Understand Its Role In Creating Competitive Advantage

Autor: Aurela Ramaj, Evelina Bazini

Publikováno v: Academic Journal of Interdisciplinary Studies.

Competitive advantage is increasingly considered to be one of the key drivers of long-term success of an organization in today’s competitive markets. Before looking for a competitive advantage a lot of work has already been done. Sales goals have b

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::1c367037a65933c17393361935497143
https://doi.org/10.5901/ajis.2013.v2n9p785

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Nonprofit Organizations: The Impact of Advertising in Fundraising

Autor: Xhiliola Agaraj, Elenica Pjero, Ylldes Sokoli, Aurela Ramaj

Publikováno v: Mediterranean Journal of Social Sciences, Vol 4, Iss 1 (2013)

Managers in many nonprofit organizations in the World have adopted a marketing approach. In nonprofit organizations, marketing tactics are used to build the organizations image and reputation in society and help the public remember the organization a

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doajarticles::6c0aeaea597a27e931d9396d6dc0f23f
http://www.richtmann.org/journal/index.php/mjss/article/view/11589

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Customer Relationship Management (CRM) in Banking Sector in Albania

Autor: Aurela Ramaj

Publikováno v: European Journal of Economics and Business Studies. 2:136

The aim of this paper is to examine the Customer Relationship Management as a new methodology looks forward to identify and attract consumers through the process of developing relationships (business - customer). The methodology of the CRM aims to ma

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::0df9d1beb94fb27fabc76ad2de8085d0
https://doi.org/10.26417/ejes.v2i1.p136-143

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