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pro vyhledávání: '"Art Shala"'
Autor:
Art Shala, Driton Balaj
Publikováno v:
Review of Innovation and Competitiveness, Vol 4, Iss 4, Pp 53-78 (2018)
Purpose. The study aims to study four attributes of the electronic retailing service quality [website design, reliability/fulfillment, security/privacy and customer service] based on the implications each one of them has towards brand loyalty [being
Externí odkaz:
https://doaj.org/article/3826df2f941d406c8a9cc4c0ced85d66
Autor:
Art Shala
Publikováno v:
Technium Social Sciences Journal, Vol 14, Pp 310-315 (2020)
Generation Z content consumption, sharing of information and decision-making process is continuously being studied by practitioners and academia; as it is still considered in its formation. This study sheds light on the decision-making process follow
Autor:
Art Shala, Driton Balaj
Publikováno v:
Review of Innovation and Competitiveness, Vol 2, Iss 2, Pp 5-30 (2016)
Online service quality is of high importance to the overall user experience within ecommerce platforms. The website service quality is considered to be a good predictor of customers’ brand loyalty intents. In this study four attributes of the elect
Autor:
Art Shala, Genc Alimehmeti
Publikováno v:
Proceedings of The 4th International Virtual Conference on Advanced Scientific Results.
Publikováno v:
Proceedings of The 4th Virtual International Conference on Advanced Research in Scientific Areas.