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pro vyhledávání: '"Anthony Masalonis"'
Publikováno v:
Proceedings of the International Symposium on Human Factors and Ergonomics in Health Care. 11:56-60
Journey mapping is a powerful user experience tool depicting customers’ interactions with an enterprise. This paper shows how the U.S. Department of Veterans Affairs (VA) Office of Mental Health and Suicide Prevention (OMHSP), and the Veterans Heal
Publikováno v:
Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 60:1394-1398
Traffic Flow Management (TFM) functions to minimize airspace congestion and maximize safety and efficiency. TFM personnel at the U.S. Federal Aviation Administration use Traffic Situation Display (TSD) software to observe air traffic and weather syst