Zobrazeno 1 - 5
of 5
pro vyhledávání: '"Anne Steputat-Rätze"'
Publikováno v:
Zeitschrift für Arbeitswissenschaft.
The trend towards digitalization has made its way into personal services, promising better service quality for customers and improved working conditions for service providers. However, the implementation of digital technologies remains a major challe
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::b7a803d81e89358419f009205f4a144a
https://doi.org/10.1007/s41449-023-00357-7
https://doi.org/10.1007/s41449-023-00357-7
Publikováno v:
Zeitschrift für Arbeitswissenschaft. 74:89-99
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::188d51919480de6b823ad440645834e6
https://doi.org/10.1007/s41449-020-00201-2
https://doi.org/10.1007/s41449-020-00201-2
Publikováno v:
Zeitschrift für Arbeitswissenschaft. 74:23-33
ZusammenfassungDer Beitrag skizziert die Anforderungsbesonderheiten von dialogisch-interaktiver Erwerbsarbeit, d. h. von klientenverändernden, klientenbeeinflussenden und klientenbezogenen Arbeitstätigkeiten. Möglichkeiten zum verhältnis- und ver
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::420a7df16b4d4d1671a03f31de817e48
https://doi.org/10.1007/s41449-020-00187-x
https://doi.org/10.1007/s41449-020-00187-x
Autor:
Christian Zinke-Wehlmann, Julia Friedrich, Vanita Römer, Kristin Gilbert, Ulrike Pietrzyk, Anne Steputat Rätze
Publikováno v:
The Human Side of Service Engineering.
Purpose: Human factors play a central part in the design and management of services and service systems. This paper asks the conceptual question of the role of human factors in service science, speaking about the dimensions of human interactions in s
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::e07dd13c2d22c74187d8602dac811be9
https://doi.org/10.54941/ahfe1002582
https://doi.org/10.54941/ahfe1002582
Autor:
Vanita Römer, Christian Zinke-Wehlmann, Ulrike Pietrzyk, Julia Friedrich, Anne Steputat-Rätze, Kristin Gilbert
Publikováno v:
IFIP Advances in Information and Communication Technology
22nd IFIP WG 5.5 Working Conference on VIRTUAL ENTERPRISES, PRO-VE 2021
22nd IFIP WG 5.5 Working Conference on VIRTUAL ENTERPRISES, PRO-VE 2021, Nov 2021, Saint-Etienne, France. 8p, ⟨10.1007/978-3-030-85969-5_34⟩
IFIP Advances in Information and Communication Technology ISBN: 9783030859688
PRO-VE
22nd IFIP WG 5.5 Working Conference on VIRTUAL ENTERPRISES, PRO-VE 2021
22nd IFIP WG 5.5 Working Conference on VIRTUAL ENTERPRISES, PRO-VE 2021, Nov 2021, Saint-Etienne, France. 8p, ⟨10.1007/978-3-030-85969-5_34⟩
IFIP Advances in Information and Communication Technology ISBN: 9783030859688
PRO-VE
International audience; Collaborative networks are becoming increasingly important in production and product-service-systems. By linking cooperation partners along the value chain, they offer the opportunity to make the product-related value creation
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::0b033b094d1a2633f6ca395ad92f97d9
https://hal-emse.ccsd.cnrs.fr/emse-03344438/document
https://hal-emse.ccsd.cnrs.fr/emse-03344438/document
