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Publikováno v:
Wiley StatsRef: Statistics Reference Online. :1-6
Publikováno v:
Statistical Practice in Business and Industry
Modern industrial organizations in manufacturing and services are subject to increasing competitive pressures and rising customer expectations. Management teams on all five continents are striving to satisfy and delight their customers while simultan
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::52b5242258c5c7ee447d3b11e552e277
https://doi.org/10.1002/9780470997482.ch4
https://doi.org/10.1002/9780470997482.ch4