Výsledky vyhledávání - "Anna Krispin"

Effects of communication style on relational outcomes in interactions between customers and embodied conversational agents

Autor: Michelle M. E. van Pinxteren, Mark Pluymaekers, Jos Lemmink, Anna Krispin

Publikováno v: Psychology & Marketing, 40, 5, pp. 938-953
Psychology & Marketing, 40(5), 938-953. Wiley
Psychology & Marketing, 40, 938-953

Contains fulltext : 290094.pdf (Publisher’s version ) (Open Access) Conversational agents are increasingly used to substitute or augment human service employees. Due to their ability to use human-like communicative behaviors, these agents are theor

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::70787b2ba8741c4b905f63a85d8370b9

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