Výsledky vyhledávání - "Anna Krispin"

Effects of communication style on relational outcomes in interactions between customers and embodied conversational agents

Autor: Michelle M. E. van Pinxteren, Mark Pluymaekers, Jos Lemmink, Anna Krispin

Publikováno v: Psychology & Marketing, 40, 5, pp. 938-953
Psychology & Marketing, 40(5), 938-953. Wiley
Psychology & Marketing, 40, 938-953

Contains fulltext : 290094.pdf (Publisher’s version ) (Open Access) Conversational agents are increasingly used to substitute or augment human service employees. Due to their ability to use human-like communicative behaviors, these agents are theor

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::70787b2ba8741c4b905f63a85d8370b9

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Akademický článek

Effects of communication style on relational outcomes in interactions between customers and embodied conversational agents.

Autor: van Pinxteren, Michelle M. E.¹ (AUTHOR) michelle.vanpinxteren@ru.nl, Pluymaekers, Mark² (AUTHOR), Lemmink, Jos³ (AUTHOR), Krispin, Anna² (AUTHOR)

Publikováno v: Psychology & Marketing. May2023, Vol. 40 Issue 5, p938-953. 16p. 1 Color Photograph, 3 Diagrams, 6 Charts.

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Periodical

Study Findings on Psychology and Psychiatry Are Outlined in Reports from Radboud University Nijmegen (Effects of Communication Style On Relational Outcomes In Interactions Between Customers and Embodied Conversational Agents).

Publikováno v: Psychology & Psychiatry Journal; 3/17/2023, p386-386, 1p

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