Zobrazeno 1 - 10
of 16
pro vyhledávání: '"Anna Hermes"'
Autor:
Anna Hermes, René Riedl
Publikováno v:
Journal of Theoretical and Applied Electronic Commerce Research, Vol 16, Iss 7, Pp 3299-3320 (2021)
Consumers can choose to buy products through various retail channels (e.g., online or in-store), resulting in a need for retailers to provide a well-integrated shopping experience. However, individual factors, such as a customer’s personality, can
Externí odkaz:
https://doaj.org/article/6fa8f6bd11374275bd1e5076992ec3f2
Publikováno v:
Frontiers in Psychology, Vol 13 (2022)
Nowadays, customers can utilize both online and in-store retail channels. Consequently, it is crucial for retailers to understand the possible drivers of retail channel selection, including customers’ personalities, degrees of trust, and product to
Externí odkaz:
https://doaj.org/article/e8a9a7bd65344821b9b0a9b72e1b6b63
Autor:
Jashvina Devadoss, Nicola Falco, Baptiste Dafflon, Yuxin Wu, Maya Franklin, Anna Hermes, Eve-Lyn S. Hinckley, Haruko Wainwright
Publikováno v:
Remote Sensing, Vol 12, Iss 17, p 2733 (2020)
In the headwater catchments of the Rocky Mountains, plant productivity and its dynamics are largely dependent upon water availability, which is influenced by changing snowmelt dynamics associated with climate change. Understanding and quantifying the
Externí odkaz:
https://doaj.org/article/15c73894d3dc4dad8c32727c296fd37d
Autor:
Sant Anna, Hermes R., Barreto, Amaro G., Jr., Tavares, Frederico W., de Souza, Maurício B., Jr.
Publikováno v:
In Computers and Chemical Engineering 2 September 2017 104:377-391
Autor:
Sant Anna, Hermes R., Barreto, Amaro G., Jr., Tavares, Frederico W., do Nascimento, Jaílton F.
Publikováno v:
In Chemical Engineering & Processing: Process Intensification May 2016 103:70-79
Autor:
René Riedl, Anna Hermes
Publikováno v:
Information Systems and Neuroscience ISBN: 9783030888992
NeuroIS 2021
Lecture Notes in Information Systems and Organisation
Lecture Notes in Information Systems and Organisation-Information Systems and Neuroscience
NeuroIS 2021
Lecture Notes in Information Systems and Organisation
Lecture Notes in Information Systems and Organisation-Information Systems and Neuroscience
As a result of changes in customers’ shopping behaviors and a corresponding increase in omnichannel behavior (i.e., a blend of online and offline channels), a good customer experience (CX) is crucial for retailers’ success. Affective CX responses
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::7179e98a0e7610443091fb3ac4ffcf85
https://doi.org/10.1007/978-3-030-88900-5_3
https://doi.org/10.1007/978-3-030-88900-5_3
Autor:
Anna Hermes, René Riedl
Publikováno v:
HCII 2021: HCI in Business, Government and Organizations
HCI in Business, Government and Organizations ISBN: 9783030777494
HCI (22)
Lecture Notes in Computer Science
Lecture Notes in Computer Science-HCI in Business, Government and Organizations
HCI in Business, Government and Organizations ISBN: 9783030777494
HCI (22)
Lecture Notes in Computer Science
Lecture Notes in Computer Science-HCI in Business, Government and Organizations
Due to changes in customers’ shopping habits and increasing omnichannel behavior (i.e., use of both online and offline channels), a seamless customer experience (CX) with a retailer extends beyond the online shop. CX is a broad construct and resear
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::8743a657bf5d2354ad4f1a44dad937af
Autor:
Anna Hermes, René Riedl
The purpose of this study is to investigate the nature of customer experience (CX) in the context of retail, as well as its determinants in a psychological context. Based on a comprehensive literature review we identified 45 relevant articles. Major
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=od______2659::e48ee2ac9ff24772694559f1edab3d35
https://zenodo.org/record/4384175
https://zenodo.org/record/4384175
Autor:
Anna Hermes, René Riedl
Publikováno v:
WI2020-15th International Business Informatics Congress
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=r3c4b2081b22::9751884733442aeb558f8cb9c901cd0c
Autor:
René Riedl, Anna Hermes
Publikováno v:
NeuroIS 2020: Information Systems and Neuroscience
Information Systems and Neuroscience ISBN: 9783030600723
Lecture Notes in Information Systems and Organisation
Lecture Notes in Information Systems and Organisation-Information Systems and Neuroscience
Information Systems and Neuroscience ISBN: 9783030600723
Lecture Notes in Information Systems and Organisation
Lecture Notes in Information Systems and Organisation-Information Systems and Neuroscience
In the digital age, retailers compete through various sales channels, both online and offline, with the effect that the customers’ experiences have increasingly gained attention in the omnichannel era. Specifically, customer emotions have become an
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::69f42e0cbeb42314186cf0c1e39a1bec