Zobrazeno 1 - 4
of 4
pro vyhledávání: '"Angelika Höber"'
Publikováno v:
Journal of Information and Organizational Sciences, Vol 40, Iss 1 (2016)
This paper presents the results of an evaluation of the Performance Journey Mapping (PJM) framework. PJM is a service performance assessment concept with accompanying tools tailored to the specific performance measurement needs of small and medium-si
Externí odkaz:
https://doaj.org/article/c63e2f3e149943bba3b0bcf895798490
Publikováno v:
The TQM Journal. 27:231-246
Purpose – The purpose of this paper is to present the evaluation results of a novel performance measurement framework, which has been designed for the particular needs of small- and medium-sized enterprises (SMEs). Prior research indicated that per
Publikováno v:
Arbeit. 16:54-68
Der anfanglichen Euphorie, die computergestutztes Lernen in den neunziger Jahren ausloste, folgte Desillusionierung. Einen wesentlichen Grund hierfur sehen wir darin, dass bei der Entwicklung computergestutzter Lernprogramme zu sehr auf die Technik g