Zobrazeno 1 - 4
of 4
pro vyhledávání: '"Angela Catapan"'
Autor:
Eduardo Kazumi Yamakawa, Angela Catapan, Luciano Cavalcante Siebert, José Francisco Bianchi Filho, Eunelson José da Silva Júnior
Publikováno v:
International Journal of Energy Sector Management. 15:743-764
Purpose This study aims to support electricity distribution companies on measuring and predicting customer satisfaction. Design/methodology/approach The developed methodology selects and applies machine learning techniques such as decision trees, sup
Autor:
Eduardo Kazumi Yamakawa, Luciano Cavalcante Siebert, Eunelson José Da Silva, Lucio De Medeiros, Angela Catapan
Publikováno v:
CIRED - Open Access Proceedings Journal. 2017:2657-2660
Autor:
Angela Catapan, Eduardo Kazumi Yamakawa, Edson Pinheiro de Lima, Alexandre Rasi Aoki, Luciano Cavalcante Siebert
Publikováno v:
2017 Portland International Conference on Management of Engineering and Technology (PICMET).
Measuring organizational performance is a necessary condition for improving management systems and the achievement of companies' strategic objectives. To evaluate customer satisfaction has been a challenge for companies since high levels of satisfact
Autor:
Cavalcante Siebert, Luciano, Bianchi Filho, José Francisco, Silva Júnior, Eunelson José da, Kazumi Yamakawa, Eduardo, Catapan, Angela
Publikováno v:
International Journal of Energy Sector Management; 2021, Vol. 15 Issue 4, p743-764, 22p