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pro vyhledávání: '"Andrey Kurzyukov"'
Autor:
An Nguyen, Stefan Foerstel, Thomas Kittler, Andrey Kurzyukov, Leo Schwinn, Dario Zanca, Tobias Hipp, Sun Da Jun, Michael Schrapp, Eva Rothgang, Bjoern Eskofier
Publikováno v:
IEEE Access, Vol 9, Pp 117140-117152 (2021)
The most important goal of customer service is to keep the customer satisfied. However, service resources are always limited and must prioritize specific customers. Therefore, it is essential to identify customers who potentially become unsatisfied a
Externí odkaz:
https://doaj.org/article/d2f90cb05e394ec4bc8aa96da42d384b