Zobrazeno 1 - 10
of 19
pro vyhledávání: '"Andrew B. Artis"'
Publikováno v:
Journal of Business-to-Business Marketing. 29:247-269
Publikováno v:
Journal of Personal Selling & Sales Management. 39:299-315
Coaching is the most common intervention tool used by sales managers to develop their salespeople, and the ability to effectively coach others is often what makes a sales manager successful. While ...
Publikováno v:
Journal of Marketing Theory and Practice. 26:230-245
Congruity theory suggests that customers’ attitudes toward technology limit the benefits service firms accrue from publicizing their technological relationship, but signaling theory suggests the op...
Autor:
Andrew B. Artis, Jennifer L. Dapko
Publikováno v:
Journal of Marketing Channels. 21:254-267
The use of e-mail between partners within a marketing channel is pervasive, but little research has been conducted to determine what practices are most effective. The use of e-mail as a preferred method of communication is expected to grow given the
Publikováno v:
Journal of Marketing Channels. 21:65-76
Perceived organizational support has a positive influence on the willingness of salespeople to use self-directed learning (SDL) projects. These SDL projects can be tailored to fit a salesperson's distinct learning needs, to increase performance, and
Publikováno v:
Journal of Services Marketing. 28:50-59
Purpose – Service firms can improve their adaptability in turbulent environments with knowledgeable employees. Self-directed learning (SDL) is one way that employees can improve knowledge, but this research area has not examined the role of technol
Publikováno v:
Psychology & Marketing. 31:171-183
Numerous studies have investigated the performance of frontline employees (FLEs) and how these employees influence organizational success. Because customer-perceived outcomes are important, much attention has been devoted to the customer orientation
Publikováno v:
Journal of Marketing Theory and Practice. 21:405-414
In today's business climate, managers must achieve organizational goals efficiently. Employees are expected to do more with less across industries. Research into this issue focuses on the individual-difference construct "job resourcefulness" (JR). Th
Publikováno v:
Journal of Marketing Education. 36:20-32
A meta-analytic review of self-directed learning (SDL) research over 30 years, five countries, and across multiple academic disciplines is used to explore its relationships with five key nomologically related constructs for effective workplace learni
Autor:
David E. Fleming, Andrew B. Artis
Publikováno v:
Services Marketing Quarterly. 34:126-138
As self-service technology becomes an increasingly important part of the services sector, it is essential that managers understand how to shape employees’ perceptions of technology. This theoretical study draws on the Schramm (1954) communications