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pro vyhledávání: '"Anderson, Ross John"'
Autor:
Becker, Ingolf, Hutchings, Alice, Abu-Salma, Ruba, Anderson, Ross John, Bohm, Nicholas, Murdoch, Steven James, Sasse, Angela, Stringhini, Gianluca
Publikováno v:
Becker, I, Hutchings, A, Abu-Salma, R, Anderson, R, Bohm, N, Murdoch, S J, Sasse, M A & Stringhini, G 2018, ' International comparison of bank fraud reimbursement: customer perceptions and contractual terms ', Journal of Cybersecurity, vol. 3, no. 2, pp. 109-125 . https://doi.org/10.1093/cybsec/tyx011
We set out to investigate how customers comprehend bank terms and conditions (T&Cs). If T&Cs are incomprehensible, then it is unreasonable to expect customers to comply with them. An expert analysis of 30 bank contracts across 25 countries found that
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::4fc9299c020987c519c8f47dbed59760
https://www.pure.ed.ac.uk/ws/files/255292209/International_Comparison_BECKER_DOA17112017_VOR_CC_BY.pdf
https://www.pure.ed.ac.uk/ws/files/255292209/International_Comparison_BECKER_DOA17112017_VOR_CC_BY.pdf