Zobrazeno 1 - 4
of 4
pro vyhledávání: '"Ana María Gutiérrez Arranz"'
Publikováno v:
Journal of Retailing and Consumer Services. 19:492-500
This paper aims to identify which personal features of customers may determine their likelihood to join a grocery retail loyalty program. We consider five aspects: price sensitivity, search for variety, shopping enjoyment, attitude toward loyalty sch
Publikováno v:
Journal of Internet Commerce. 6:35-60
The objective of this study was to analyze the effectiveness of various aspects relating to execution of a Website: Presentation format, quantity and type of content. We developed experimental Websites and we found that in high-involvement context th
Publikováno v:
Journal of Consumer Marketing. 23:387-396
PurposeThe aim of this paper is to analyze the behavioral and affective loyalty of retailer customers in order to establish the role played by loyalty programs in the development of these variables.Design/methodology/approachResearch data were taken
Publikováno v:
Journal of Business & Industrial Marketing. 21:164-174
PurposeDeterminants of internet adoption in industrial purchase have rarely been paid attention in the literature. Considering this gap in the literature, the present study intends to approach the factors that determine the use of the internet as a s