Zobrazeno 1 - 10
of 14
pro vyhledávání: '"Ana Čuić Tanković"'
Publikováno v:
Tourism and Hospitality Management, Vol 28, Iss 1, Pp 1-27 (2022)
Purpose – The paper aims to identify the main hotel management response strategies to a negative online review and examine their influence on the trust of potential guests reading reviews in usergenerated media. Design – Five response strategie
Externí odkaz:
https://doaj.org/article/bab5dc275dd3433baa2ad301d0e44a8d
Publikováno v:
Management : Journal of Contemporary Management Issues, Vol 27, Iss 1, Pp 1-16 (2022)
This paper aims to analyze the influence of internal communication on employee satisfaction in the hospitality industry from the viewpoints of communication with superiors and colleagues. The study uses survey data from two hotels with the same quali
Externí odkaz:
https://doaj.org/article/88a837c98a8d4632b56c8e10b26dc323
Autor:
Ana Čuić Tanković
Publikováno v:
Tourism and Hospitality Management, Vol 26, Iss 2, Pp 455-462 (2020)
This case describes the problem of building a strong corporate identity in the Anniks hotel following the change of the general manager. After a short theoretical background about the construct of corporate identity, the hotel is presented in its d
Externí odkaz:
https://doaj.org/article/636833c5263a45e2935843e52d5095e2
Autor:
Ana Čuić Tanković, Jelena Mušanović
Today, tourists are increasingly interested in sustainable tourism, which takes into consideration cultural, environmental and social development. The official websites of destination management organizations (DMOs) play a vital role in attracting to
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::3105020283cc31fe7e5657dbe4767544
https://www.bib.irb.hr/1206235
https://www.bib.irb.hr/1206235
Publikováno v:
ENTRENOVA-ENTerprise REsearch InNOVAtion
Volume 8
Issue 1
Volume 8
Issue 1
In today's age of technological advancement and rapid change, much of the communication takes place on social networks, which offer a great opportunity for customer interaction. Social media is recognized as a popular and widely used marketing tool t
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::4f2df1355a94049f320f47053df4cd14
https://hdl.handle.net/10419/268333
https://hdl.handle.net/10419/268333
Publikováno v:
Tourism in Southern and Eastern Europe.
Purpose – Besides possessing professional knowledge, tourism service providers need to have expressed communication skills and soft skills in order to offer a better tourism service. In this paper, the tourism employees' set of soft and communicati
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::c2e74bd27625b0cb48b4776d39c72974
https://doi.org/10.20867/tosee.06.12
https://doi.org/10.20867/tosee.06.12
Autor:
Ana Čuić Tanković
This case describes the problem of building a strong corporate identity in the Anniks hotel following the change of the general manager. After a short theoretical background about the construct of corporate identity, the hotel is presented in its dis
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::631743dbe01b70116f8a500c95e95177
https://www.bib.irb.hr/1101832
https://www.bib.irb.hr/1101832
Autor:
Ana Čuić Tanković
Publikováno v:
Tourism and hospitality management
Volume 23
Issue 1
Volume 23
Issue 1
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=od_______951::2fbe19124433d394d080ad40d2408631
https://hrcak.srce.hr/file/266536
https://hrcak.srce.hr/file/266536
Publikováno v:
Društvena istraživanja : časopis za opća društvena pitanja
Volume 26
Issue 4
Volume 26
Issue 4
While the importance and positive impact of small-scale sports events for the tourism of host regions has been well researched, the possibilities of branding such events under a common denominator have not been fully explored. This paper attempts to
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::4d8cbfc89d90512720e2092e2bdbfbe7
https://hrcak.srce.hr/file/281656
https://hrcak.srce.hr/file/281656
Autor:
Ana Čuić Tanković, Marli Gonan Božac
The purpose of the paper is to identify the features of green strategy in the content communicated on the websites and examine customer perception in this respect. Building a corporate identity that will enable customers and other stakeholders to per
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::61cf83df1ab0b4ca21c3777350993052
https://www.bib.irb.hr/793610
https://www.bib.irb.hr/793610