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pro vyhledávání: '"Alison Dean"'
Autor:
Alison Dean
Kicking ass and taking notes—what it's like to be a woman in the ring. Alison Dean teaches English literature. She also punches people. Hard. But despite several amateur fights under her belt, she knows she will never be taken as seriously as a mal
Autor:
Alison Dean, Nur Indrianti
Publikováno v:
Journal of Services Marketing. 34:665-681
Purpose The purpose of this study is to explore how value creation and transformative service research (TSR) are interconnected at the base of the pyramid (BoP). To do so, the study seeks consumers’ perceptions of changes in well-being from value c
Autor:
Tom Chen, Alison Dean
Publikováno v:
Journal of Service Theory and Practice. 30:1-4
Autor:
Benjamin P.W. Ellway, Alison Dean
Publikováno v:
Journal of Service Theory and Practice. 30:57-77
PurposeThis paper uses practice theory to strengthen the theoretical relationship between customer engagement (CE) and value cocreation (VCC), thereby demonstrating how customers may become engaged and remain engaged through VCC practices.Design/meth
Publikováno v:
Journal of Organizational Effectiveness: People and Performance. 6:227-245
Purpose The purpose of this paper is to explore the effect of “multiplex” (multiple overlapping) networks and leadership on group performance in a higher education setting. Design/methodology/approach Using a combination of social network analysi
Publikováno v:
Journal of Performance of Constructed Facilities. 34
Heritage bridges, such as covered bridges, provide a connection to a past time and engineering methods, and form part of the architectural landscape. Accordingly, quality examples of herita...
Autor:
Raymond P. Fisk, Alison M. Joubert, Mark S. Rosenbaum, Linda Alkire, Josephine Previte, Nichola Robertson, Alison Dean
Publikováno v:
Journal of Service Management. 29:834-858
Purpose The purpose of this paper is to challenge service researchers to design for service inclusion, with an overall goal of achieving inclusion by 2050. The authors present service inclusion as an egalitarian system that provides customers with fa
Autor:
Harvey, Alison Dean
Publikováno v:
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Thesis (Ph. D.)--UCLA, 2007.
Vita. Includes bibliographical references (leaves 329-360).
Vita. Includes bibliographical references (leaves 329-360).
Publikováno v:
Journal of Hospitality and Tourism Management. 32:124-135
This study investigates the nature of airport experience (AE) from the perspective of air travelers. This study elaborates experiential components within the airport context and highlights the associations among the components of this experience thro
Autor:
Ghada Talat Alhothali, Alison Dean
Publikováno v:
Journal of Service Theory and Practice. 27:193-218
Purpose The purpose of this paper is to elucidate service-for-service benefits emerging from co-creation in everyday banking. It does so by identifying factors that constitute the joint provider/customer co-creation platform, distinguishing them from