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pro vyhledávání: '"Alibadi, Zaid"'
Customers reach out to online live chat agents with various intents, such as asking about product details or requesting a return. In this paper, we propose the problem of predicting user intent from browsing history and address it through a two-stage
Externí odkaz:
http://arxiv.org/abs/2408.04668
Developing a universal model that can efficiently and effectively respond to a wide range of information access requests -- from retrieval to recommendation to question answering -- has been a long-lasting goal in the information retrieval community.
Externí odkaz:
http://arxiv.org/abs/2304.13654