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Customers reach out to online live chat agents with various intents, such as asking about product details or requesting a return. In this paper, we propose the problem of predicting user intent from browsing history and address it through a two-stage
Externí odkaz:
http://arxiv.org/abs/2408.04668
Developing a universal model that can efficiently and effectively respond to a wide range of information access requests -- from retrieval to recommendation to question answering -- has been a long-lasting goal in the information retrieval community.
Externí odkaz:
http://arxiv.org/abs/2304.13654
This book contains the proceedings of the 2018 International Conference on Data Science (ICDATA'18).ICDATA is the renamed former International Conference on Data Mining, DMIN, which was held for the past thirteen years. Therefore, we will continue wi