Zobrazeno 1 - 2
of 2
pro vyhledávání: '"Ali Alsac"'
Publikováno v:
2022 7th International Conference on Computer Science and Engineering (UBMK).
© 2022 IEEE.Prediction of the time that will be spent on IT support tickets is very important for planning and optimization of IT support services that are usually bound with service level agreements. Predicting completion time of a ticket is a diff
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::d076a3942d54bd5cfe67d94b64775965
https://doi.org/10.1109/ubmk55850.2022.9919591
https://doi.org/10.1109/ubmk55850.2022.9919591
Publikováno v:
2017 6th International Conference on Industrial Technology and Management (ICITM).
In today's competitive environment, having a customer oriented approach is inevitable for organizations. At this point, in order to achieve customer satisfaction, customer relationship management (CRM) targets to provide products and services which m
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::c559a46fcc70b50f6831acfd6d4e6640
https://doi.org/10.1109/icitm.2017.7917893
https://doi.org/10.1109/icitm.2017.7917893