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UPAYA MENINGKATKAN KEPUASAN TAMU MELALUI KUALITAS PELAYANAN BARISTA DI GENTLE BEN KITCHEN AND COFFEE
Autor:
Hurdawaty, Ramon, Aldo Juwarno
Publikováno v:
Jurnal Pendidikan dan Perhotelan (JPP); Vol 3 No 1 (2023): JURNAL PENDIDIKAN DAN PERHOTELAN; 49-57
Baristas as the front line have a significant influence on the success of a coffee shop. A barista must show his best service. However, some guests felt they were not cared for when they entered Gentle Ben Kitchen and Coffee by the barista. There is
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=jurnalnegeri::978c7867704a6150b82cd0fef04d9d4c
https://journal.unj.ac.id/unj/index.php/jpp/article/view/35288
https://journal.unj.ac.id/unj/index.php/jpp/article/view/35288
