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pro vyhledávání: '"Alan Diego dos Santos"'
Autor:
Claudio Bartolini, Luciano Paschoal Gaspary, Guilherme Sperb Machado, Alan Diego dos Santos, Fabricio Girardi Andreis, Weverton Cordeiro, Lisandro Zambenedetti Granville, Cristiano Bonato Both, David Trastour
Publikováno v:
Computer Networks. 53:2782-2799
Proper management of Information Technology (IT) resources and services has become imperative for the success of modern organizations. The IT Infrastructure Library (ITIL) represents, in this context, the most widely accepted framework to help achiev
Autor:
Juliano Araujo Wickboldt, Weverton Cordeiro, Claudio Bartolini, Guilherme Sperb Machado, Alan Diego dos Santos, Cristiano Bonato Both, David Trastour, Luciano Paschoal Gaspary, Roben Castagna Lunardi, Lisandro Zambenedetti Granville, Fabricio Girardi Andreis
Publikováno v:
Integrated Network Management
The main goal of change management is to ensure that standardized methods and procedures are used for the efficient and prompt handling of changes in IT systems, in order to minimize change-related incidents and service-delivery disruption. To meet t
Autor:
Juliano Araujo Wickboldt, Weverton Cordeiro, Alan Diego dos Santos, Roben Castagna Lunardi, Guilherme Sperb Machado, David Trastour, Luciano Paschoal Gaspary, Cristiano Bonato Both, Fabricio Girardi Andreis, Claudio Bartolini, Lisandro Zambenedetti Granville
Publikováno v:
Integrated Network Management
The growing necessity of organizations in using technologies to support to their operations implies that managing IT resources became a mission-critical issue for the health of the primary companies' businesses. Thus, in order to minimize problems in
Autor:
Alan Diego dos Santos, Cristiano Bonato Both, David Trastour, Claudio Bartolini, Weverton Cordeiro, Luciano Paschoal Gaspary, Roben Castagna Lunardi, Fabricio Girardi Andreis, Guilherme Sperb Machado, Lisandro Zambenedetti Granville, Juliano Araujo Wickboldt
Publikováno v:
Integrated Network Management
In order to deal with failures in the deployment of IT changes and to always leave IT infrastructures into consistent states, we proposed in a previous work, a solution to automate the generation of rollback plans in IT change management systems. The