Effects Of A Communication-And-Resolution Program On Hospitals' Malpractice Claims And Costs

Autor: Michelle M. Mello, Stephanie D. Roche, Melinda Van Niel, Victor Novack, Maayan Yitshak-Sade, Suzanne Dodson, Kenneth E.F. Sands, Evan M. Benjamin, Patricia Folcarelli, Allen Kachalia, Alan C. Woodward

Publikováno v: Health affairs (Project Hope). 37(11)

To promote communication with patients after medical injuries and improve patient safety, numerous hospitals have implemented communication-and-resolution programs (CRPs). Through these programs, hospitals communicate transparently with patients afte

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::58c19faedb7ceb0b1856e53463bee083
https://pubmed.ncbi.nlm.nih.gov/30395501

How Policy Makers Can Smooth The Way For Communication-And- Resolution Programs

Autor: Janet S. Cohn, Thomas H. Gallagher, Jane Gale, Michelle M. Mello, Alan C. Woodward, Sarah J. Armstrong, Timothy McDonald, William M. Sage

Publikováno v: Health Affairs. 33:11-19

Communication-and-resolution programs (CRPs) in health care organizations seek to identify medical injuries promptly; ensure that they are disclosed to patients compassionately; pursue timely resolution through patient engagement, explanation, and, w

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::e70f0eb9a283b587c6fa410bd2e66c9b
https://doi.org/10.1377/hlthaff.2013.0930

Disclosure, apology, and offer programs: stakeholders' views of barriers to and strategies for broad implementation

Autor: Sigall K, Bell, Peter B, Smulowitz, Alan C, Woodward, Michelle M, Mello, Anjali Mitter, Duva, Richard C, Boothman, Kenneth, Sands

Publikováno v: The Milbank quarterly. 90(4)

The Disclosure, Apology, and Offer (DAO) model, a response to patient injuries caused by medical care, is an innovative approach receiving national attention for its early success as an alternative to the existing inherently adversarial, inefficient,

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=pmid________::4204d3f1adbec01d0e0af7055d48d595
https://pubmed.ncbi.nlm.nih.gov/23216427

Preventability of malpractice claims in emergency medicine: A closed claims study

Autor: Daniel J Shea, John Holbrook, Michael L Blau, Arnold R Soslow, Alan C Woodward, Gordon W Josephson, Bruce S Auerbach, Eleanor T Hobbs, Michael S Erdos, Peter Moyer, Mark Friedman, Anne Marie Testarmata, Judd Kline, Errol D Green, Alan Davidson, Anita Karcz, Paul I Bulat, Richard J Iseke, Michael J Doyle, Anne B Docimo

Publikováno v: Annals of Emergency Medicine. 19:865-873

We conducted a retrospective study of 262 malpractice claims against emergency physicians insured in Massachusetts by the state-mandated insurance carrier; these 262 claims were closed in the years 1980 through 1987. A total of $11,800,156 in indemni

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::2b44a6ce8f2020e188a8bf3c4d5a112d
https://doi.org/10.1016/s0196-0644(05)81559-8

Effects Of A Communication-And-Resolution Program On Hospitals' Malpractice Claims And Costs.

Autor: Kachalia A; Allen Kachalia ( akachalia@bwh.harvard.edu ) is chief quality officer at Brigham Health, in Boston, Massachusetts., Sands K; Kenneth Sands is chief epidemiologist and chief patient safety officer at HCA Healthcare, in Nashville, Tennessee., Niel MV; Melinda Van Niel is a project manager at Beth Israel Deaconess Medical Center for the Massachusetts Alliance for Communication and Resolution following Medical Injury, in Boston., Dodson S; Suzanne Dodson, now retired, was project manager at Baystate Health, in Springfield, Massachusetts., Roche S; Stephanie Roche is a health care quality research analyst at Beth Israel Deaconess Medical Center., Novack V; Victor Novack is head of the Clinical Research Center at Soroka University Medical Center and a professor of medicine at the Faculty of Health Sciences, Ben-Gurion University of the Negev, in Beer Sheva, Israel., Yitshak-Sade M; Maayan Yitshak-Sade is a postdoctoral research fellow at the Harvard T. H. Chan School of Public Health, in Boston., Folcarelli P; Patricia Folcarelli is vice president of health care quality at Beth Israel Deaconess Medical Center., Benjamin EM; Evan M. Benjamin is chief medical officer of Ariadne Labs, Harvard T. H. Chan School of Public Health and Brigham and Women's Hospital., Woodward AC; Alan C. Woodward, an emergency medicine physician in Concord, Massachusetts, is past president and former chair of the Committee on Professional Liability of the Massachusetts Medical Society., Mello MM; Michelle M. Mello is a professor of law at Stanford Law School and a professor of health research and policy at Stanford University School of Medicine, in California.

Publikováno v: Health affairs (Project Hope) [Health Aff (Millwood)] 2018 Nov; Vol. 37 (11), pp. 1836-1844.