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pro vyhledávání: '"Ahammad, Faisal Mohammad"'
Publikováno v:
Technological Forecasting and Social Change. 124:332-342
This paper examines the determinants and consequences of online customer satisfaction by considering the entire online shopping experience, based on data collected from our survey of UK consumers in 2016. We found evidence that post online purchase e
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::2f75f81b0626f37051a0002b0846534b
https://doi.org/10.1016/j.techfore.2017.04.003
https://doi.org/10.1016/j.techfore.2017.04.003
