Zobrazeno 1 - 10
of 20
pro vyhledávání: '"Adriana Rossiter Hofer"'
Publikováno v:
Transportation Journal. 61:231-262
Airlines constantly seek to attenuate the negative impacts of operational service failures, namely arrival delays, mishandled baggage, and involuntary denied boarding, on customer satisfaction. Our study examines the roles of two management decisions
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::adee4a64b3d8820bca7c52f235aa1508
https://doi.org/10.5325/transportationj.61.3.0231
https://doi.org/10.5325/transportationj.61.3.0231
Publikováno v:
Journal of Business Logistics.
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::009634d36dea18c8c39f40708ab98941
https://doi.org/10.1111/jbl.12327
https://doi.org/10.1111/jbl.12327
Publikováno v:
International Journal of Physical Distribution & Logistics Management, 2015, Vol. 45, Issue 8, pp. 814-830.
Publikováno v:
International Journal of Physical Distribution & Logistics Management. 51:236-258
PurposeThis study follows the tenets of the resource dependence theory (RDT) to investigate the effects of four dimensions of industry-level environmental uncertainty – munificence, dynamism, complexity and innovative intensity – on a shipper's c
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::b61ba4693645935e528aaeaba4aef41e
https://doi.org/10.1108/ijpdlm-04-2019-0121
https://doi.org/10.1108/ijpdlm-04-2019-0121
Publikováno v:
Journal of Operations Management. 60:19-33
Crowdsourced delivery is a service operations model that has proliferated in recent years, bringing unique opportunities and challenges to online retail operations. In particular, new technology enabled features, such as the disclosure of delivery dr
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::341f5226ff21eb8d2c33af4c41642118
https://doi.org/10.1016/j.jom.2018.06.001
https://doi.org/10.1016/j.jom.2018.06.001
Publikováno v:
Academy of Management Proceedings. 2021:15222
A key source of competitive advantage for large firms accrues from investments in innovative products and processes by their suppliers, incentivized by a positive relationship climate. A fundamental hindrance lies in a condition that commonly charact
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::cfb0335db77d35e8808502766b1e4974
https://doi.org/10.5465/ambpp.2021.15222abstract
https://doi.org/10.5465/ambpp.2021.15222abstract
Autor:
Jordan M. Barker, Andrew R. Gibson, Christian Hofer, Marc Scott, Adriana Rossiter Hofer, Issam Moussaoui
Publikováno v:
Transportation Research Part E: Logistics and Transportation Review. 146:102219
The diversification of service portfolios is one of the key strategies employed by third-party logistics providers (3PLs) to remain competitive. Moving from traditional transportation and warehousing services, many 3PLs now offer a one-stop shopping
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::8c09611635be01ad270187ff624e3608
https://doi.org/10.1016/j.tre.2020.102219
https://doi.org/10.1016/j.tre.2020.102219
Autor:
Adriana Rossiter Hofer
Publikováno v:
Transportation Journal. 54:438-472
This study investigates the mechanisms through which two dimensions of interorganizational interdependence—dependence asymmetry and joint dependence—impact a customer's key attitudinal and behavioral dimensions in the relationship with a third-pa
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::1f051cd53e5c4a232ed23dc47da656a7
https://doi.org/10.5325/transportationj.54.4.0438
https://doi.org/10.5325/transportationj.54.4.0438
Publikováno v:
International Journal of Physical Distribution & Logistics Management. 45:814-830
Purpose – The accurate measurement of demand variability amplification across different nodes in the supply chain, or “bullwhip effect,” is critical for firms to achieve more efficient inventory, production, and ordering planning processes. Bui
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::6940c037971e2cf63460f165f3c92851
https://doi.org/10.1108/ijpdlm-11-2014-0264
https://doi.org/10.1108/ijpdlm-11-2014-0264
Publikováno v:
Transportation Journal. 54:339-367
Responding to calls for replication research in the supply chain management literature, the current article reports the results of a replication study that looked at the performance of logistics outsourcing relationships among German logistics manage
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::2c718e3af9a90cdd1cb2fbfcfe43f44c
https://doi.org/10.5325/transportationj.54.3.0339
https://doi.org/10.5325/transportationj.54.3.0339