Zobrazeno 1 - 2
of 2
pro vyhledávání: '"Adrian Naço"'
Publikováno v:
2015 UBT International Conference.
This paper deals with and shows the results of different performance indicators analyses made utilizing the help of Simulation and concentrated on dimensioning problems of handling calls capacity in a call center. The goal is to measure the reactivit
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::54ff1dc087eba38031c281ec7774ff50
https://doi.org/10.33107/ubt-ic.2015.111
https://doi.org/10.33107/ubt-ic.2015.111
Publikováno v:
Oltenia, Studii si Comunicari Seria Stiintele Naturii; 2015, Vol. 31 Issue 1, p20-25, 6p