Zobrazeno 1 - 2
of 2
pro vyhledávání: '"Adrian, NAÇO"'
Publikováno v:
2015 UBT International Conference.
This paper deals with and shows the results of different performance indicators analyses made utilizing the help of Simulation and concentrated on dimensioning problems of handling calls capacity in a call center. The goal is to measure the reactivit
Publikováno v:
Oltenia, Studii si Comunicari Seria Stiintele Naturii; 2015, Vol. 31 Issue 1, p20-25, 6p