Zobrazeno 1 - 10
of 224
pro vyhledávání: '"080609 Information Systems Management"'
Autor:
Kenan Degirmenci
Publikováno v:
International Journal of Information Management
Recent privacy-related incidents of mobile services have shown that app stores and providers face the challenge of mobile users’ information privacy concerns, which can prevent users from installing mobile apps or induce them to uninstall an app. I
Publikováno v:
Business Process Management Journal
Purpose A configurable reference model can be used to assist in the development and management of business processes in complex, multi-stakeholder environments. The purpose of this paper is to demonstrate a process design in such environments via con
Publikováno v:
IndraStra Global.
Gamification and persuasive technologies can change behaviors leading to desired outcomes, such as increasing consumer loyalty, raising health awareness, or developing eco-friendly mindsets. Since gamification triggers a state of flow enabling deep e
Autor:
Syed, Rehan, Bandara, Wasana
Publikováno v:
IndraStra Global.
Public sector organisations in developing countries are in immense pressure to deliver citizen-centric services. While corruption is well recognised as a critical obstruction for progress, it is not well understood. This paper consists of a revelator
Publikováno v:
Scopus-Elsevier
This case study narrates the experiences of an Australian university that has undergone an enterprise process improvement initiative. The rich details discussed in the case study provide insights into the actions and interventions taken by the key st
Leadership in public sector business process management initiatives—a developing country perspective
Autor:
Syed, Rehan
Publikováno v:
IndraStra Global.
Developing countries have shown a keen interest in process improvement reforms since the 1980s to redefine organisational structures, and to reduce the cost of operations. Governments in the developing world utilise Business Process Management (BPM)
Autor:
Funke, Carola, Syed, Rehan
Publikováno v:
IndraStra Global.
Organisations adopt Business Process Management (BPM) as a strategy to improve their process efficiency in order to stay competitive. However, a failure rate of 60-80% for BPM initiatives has been reported. Previous research has identified leadership
Publikováno v:
Electronic Commerce Research
Even the most reliable Self-Service Technologies (SSTs) sometimes fail to meet the user’s expectations. This can occur due to technical errors, user service support staff or the user’s own mistakes. Although extensive research has been done on to
Autor:
Erik Poppe, Anastasiia Pika, Arthur H. M. ter Hofstede, Robert Andrews, Suriadi Suriadi, Moe Thandar Wynn, Rebekah Eden
Publikováno v:
Lecture Notes in Business Information Processing ISBN: 9783030266424
BPM Forum
BPM Forum
The often used notion of ‘best practice’ can be hard to nail down, especially when a process involves multiple stakeholders with conflicting interests, as is common in healthcare, banking, and insurance domains. This exploratory paper presents a