Výsledky vyhledávání - "윤경 ( Yoon Kyoung )"

The Effect of Emotional Labor on Emotional Dissonance and Emotional Exhaustion of Food Service Employees - Focused on the Moderating Effect of Resilience

Autor: 윤경 ( Yoon Kyoung ), 김진강 ( Kim Jin-kang ), 김수진 ( Kim Soo-jin )

Publikováno v: Tourism Research. 42:29-47

Morris & Feldman(1996)은 감정노동으로부터 발생하는 여러 문제의 원인이 감정부조화로 인한 심리적 웰빙의 저하라고 지적하고 있으며, 감정부조화는 약물과 알콜 중독, 직무이탈, 낮은 직무만�

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::d779abd935361f8369fa15f9a5565197
https://doi.org/10.32780/ktidoi.2017.42.2.29

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