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pro vyhledávání: '"康辰曜"'
Autor:
Chen-Yao Kang, 康辰曜
96
Because enterprise is gradually to increase business category,call center will surely result in raising inbound call traffic and exceed originally planned service capacity.The purpose of this article is to study when facing various teletraffi
Because enterprise is gradually to increase business category,call center will surely result in raising inbound call traffic and exceed originally planned service capacity.The purpose of this article is to study when facing various teletraffi
Externí odkaz:
http://ndltd.ncl.edu.tw/handle/13872867498230959117