Zobrazeno 1 - 10
of 44 289
pro vyhledávání: '"— Helpdesk"'
Autor:
Osman, Bashir Mohamed1 Bashirosman14@simad.edu.so, Sheikh Muse, Abdillahi Mohamoud2 asheikmusa@ciu.edu.tr
Publikováno v:
Quality Innovation Prosperity / Kvalita Inovácia Prosperita. 2024, Vol. 28 Issue 3, p63-81. 19p.
Akademický článek
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Autor:
Muharam, Rahman1 rahman.muharam@widyatama.ac.id, Sulianta, Feri1 feri.sulianta@widyatama.ac.id
Publikováno v:
Syntax Idea. Feb2023, Vol. 5 Issue 2, p211-224. 14p.
Publikováno v:
Journal of Applied Engineering and Technological Science, Vol 6, Iss 1 (2024)
The IT Helpdesk Ticketing System application is used to submit requests for IT services and handle technical problems related to these services. This research aims to understand the factors that influence user satisfaction with this application, whic
Externí odkaz:
https://doaj.org/article/eb75a62dbb8943208d95b2164aabcd63
Akademický článek
Tento výsledek nelze pro nepřihlášené uživatele zobrazit.
K zobrazení výsledku je třeba se přihlásit.
K zobrazení výsledku je třeba se přihlásit.
Autor:
Arief Wibowo, Hariyanto Hariyanto
Publikováno v:
Journal of Applied Informatics and Computing, Vol 7, Iss 2, Pp 165-171 (2023)
The technical support department or helpdesk department is a unit that requires a quick response in handling its tasks. The company's helpdesk team can consist of several individuals who know specific or specialized issues. Typically, technical probl
Externí odkaz:
https://doaj.org/article/2b4f803cf47644d8a9f058d265334eaa
Publikováno v:
مجلة التربية والعلم, Vol 33, Iss 2, Pp 34-46 (2024)
Help desks play a crucial function in the information technology department by acting as the main point of solution to customers’ issues. The speed and efficiency of agent-centric help desks are diminished by the inability of a help desk agents to
Externí odkaz:
https://doaj.org/article/c8e411f9230247f79495ef9020fb4a37
Publikováno v:
Lecture Notes in Computer Science. Springer. Artificial Neural Networks and Machine Learning, ICANN 2022 pp 445 454
IT helpdesks are charged with the task of responding quickly to user queries. To give the user confidence that their query matters, the helpdesk will auto-reply to the user with confirmation that their query has been received and logged. This auto-re
Externí odkaz:
http://arxiv.org/abs/2211.07603
