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pro vyhledávání: '"висококонтактне обслуговування"'
This article investigates the main and interactive effects of four service contact personnel attributes(physical attractiveness, displayed emotion, helpfulness or appropriateness of dress of service contact personnel)on customer satisfaction and purc
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=od______2001::2433969c4882f6ab20265a4d2de68314
http://essuir.sumdu.edu.ua/handle/123456789/45711
http://essuir.sumdu.edu.ua/handle/123456789/45711
