Zobrazeno 1 - 1
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pro vyhledávání: '"Şükran Armutlu"'
Publikováno v:
İşletme Araştırmaları Dergisi, Vol 12, Iss 1, Pp 546-556 (2020)
İşletme Araştırmaları Dergisi, Vol 12, Iss 1 (2021)
İşletme Araştırmaları Dergisi, Vol 12, Iss 1 (2021)
Purpose – The aim of this study is to analyze the comments of travel web sites on 28 hotels that have 4 or 5 stars, operating in Cappadocia region by text mining and to determine the satisfaction level of customers from hotels. For this purpose, te