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Autor:
Maria Schwenke, Franziska D. Welzel, Claudia Luck-Sikorski, Alexander Pabst, Anette Kersting, Matthias Blüher, Hans-Helmut König, Steffi G. Riedel-Heller, Janine Stein
Publikováno v:
BMC Health Services Research
BMC Health Services Research, Vol 19, Iss 1, Pp 1-12 (2019)
BMC Health Services Research, Vol 19, Iss 1, Pp 1-12 (2019)
Background The Patient Assessment of Chronic Illness Care (PACIC-5A) was developed to assess the satisfaction with patient-provider interaction based on the Chronic Care Model. The additional 5A approach (assess, advise, agree, assist, arrange) allow