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Communication and relationships have become an increasing focus of attention in debates about the future of health and social care. People working in care services are being encouraged to improve communication processes, to develop more participatory
Autor:
John O. Greene, Brant R. Burleson
Providing a thorough review and synthesis of work on communication skills and skill enhancement, this Handbook serves as a comprehensive and contemporary survey of theory and research on social interaction skills. Editors John O. Greene and Brant R.
Autor:
Bryan B. Whaley
Understanding one's health conditions plays a key role in a patient's response to illness, influencing stress levels and the likelihood of following treatment regimens and advice. Thus, the explanation of illness is a critical component of the intera