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pro vyhledávání: '"Eisawi, A."'
Autor:
Al-Eisawi, D. D.
Assessing performance, quality, and excellence in services are critical topics in the literature. As such, this thesis evaluates aspects related to conceptualisations and measurement models across different disciplinary perspectives. This thesis deve
Externí odkaz:
http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.628954