Zobrazeno 1 - 6
of 6
pro vyhledávání: '"82"'
Autor:
Grönroos, Christian, Gummerus, Johanna
Publikováno v:
Managing Service Quality; 2014, Vol. 24 Issue 3, p206-229, 24p
Publikováno v:
Managing Service Quality; 2013, Vol. 23 Issue 4, p321-340, 20p
Publikováno v:
Managing Service Quality; Sep2007, Vol. 17 Issue 5, p579-593, 15p
Publikováno v:
Managing Service Quality; 2005, Vol. 15 Issue 5, p452-469, 18p
Publikováno v:
Managing Service Quality; 2005, Vol. 15 Issue 3, p219-229, 11p
Autor:
Adrienne Curry, Susan Penman
Publikováno v:
Managing Service Quality; 2004, Vol. 14 Issue 4, p331-341, 11p